Call us on 01386 800 400


ETC Windows Doors & Conservatories




Unit 2,
St Richards Rd,
Four Pools Ind Estate,
WR11 1XJ

Registered Office
GM Roofing (Evesham) Ltd
43 Merstow Green, Evesham
WR11 4BB

Company registration number: 06469399
Registered in England

Vat number: 927692679

Terms and Conditions


You can cancel your contract up to 14 days after the date of acceptance. To do this please email, fax or write to us. We are unable to accept cancellations by phone. You do not have to give any reason for cancellation; however a brief explanation will help us to improve the service we offer customers in the future. You may not return any goods that have been installed unless they are deemed faulty.


The manufacturers we use offer a 30 year guarantee for the EPDM Rubber we pass this on to the customer. We will register the installation with them once we have completed the job. This isn’t an insurance back guarantee it is just a guarantee to cover the product. We also offer a 20 year guarantee of our own to run alongside the manufacturers guarantee. This covers our own installation.

Remedial repair works is covered by our own 10 year guarantee; again this is not an insurance backed guarantee. We will issue a hard copy on completion of each job.

Complaints Procedure

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted Traders in the first instance on 0117 981 2929



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